£2 UK | £10 WORLDWIDE | FREE over £50 | KLARNA AVAILABLE

FAQ

YOUR QUESTIONS ANSWERED

IS YOUR JEWELLERY WATERPROOF?
Yes. 95% of our jewellery is water and tarnish resistant excluding some crystal necklaces and resin earrings due to their design structure.
More information is available on the individual product description.

Our jewellery is made from stainless steel & goes through a specific process called 'PVD coating'. This makes the jewellery more durable when in contact with water.

However, it is recommended to keep all jewellery, including 'waterproof' jewellery, away from chemicals / liquids & perfume to keep them shining brighter for longer.
WHAT IS INCLUDED IN GIFT WRAP?
Our standard packaging involves packing your item in an organza bag or packaging sleeve protected with bubble wrap and cardboard backing in a standard mailing bag.
With gift wrap, you will get a luxurious red velvet bag with our logo stamped in gold. The item(s) are placed in a mailing box depending on the size of your order making it a neater presentation.
You can leave an order note at checkout and can personalise the package with recipients name.
IS YOUR PACKAGING RECYCLABLE?
We are always looking for ways to be more sustainable.
We reuse bubble wrap and cardboard where possible to keep your order safe through transit. However this is not always possible as our business grows and number of orders increase we have had to purchase these to keep up with orders .
We are currently using recycled mail bags and larger orders are placed in cardboard boxes which can be disposed of in your recycled bin .
Our jewellery bags are made from fabric such as organza and velvet.
Some stud earrings are sent in mini plastic storage boxes to protect the back.
They are to be used for you to store your jewellery in and we hope you will re-use them.
Necklaces are hung on Kraft Paper Backing Cards.

Some products will arrive in plastic or foam sheets to keep them in the best condition during transit.
Unfortunately these are not recyclable.
What is a Pre Order?
Pre-ordering means guaranteed availability for out of stock products. We offer Pre-order on some of our items as our current stock sells out so quickly it allows you to jump the queue when items become available.

Free Shipping on orders over £50

Gift Wrap Available Luxury Velvet Bags

Secure Checkout Secure Payment

Klarna Partner Buy now pay later

We Give Back Planting Trees & Water Wells

Small Dedicated Team Your supporting a family business

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